Introduction
Welcome to Now Shoppings. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit and make purchases via our website https://nowshoppings.com, as well as your rights in relation to your data.
By accessing or using the site, you agree to the practices described in this policy. If you do not agree, please do not use the site or provide us with your personal information.
Information We Collect
We may collect and process the following categories of information:
Information you give us
- Your name, billing address, shipping address, email address, phone number and other contact details.
- Payment information (such as credit card number or other payment method details) — note: sensitive payment data is processed via secure third-party payment processors and is not retained by us beyond what is required for legal and accounting purposes.
- Login credentials if you create an account with us (username, password).
- Communication records: any messages you send us, customer service requests, responses, feedback.
Information we automatically collect
- Technical data including your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access the Site.
- Usage data including how you use the Site, pages visited, items viewed, search queries, clicks, and other activity.
- Cookies and similar tracking technologies (see Section 6 below for details).
Information from third parties
- We may receive information about you from third-party services (for example payment processors, analytics providers, shipping carriers) where you have authorised such sharing or where such information is publicly available.
- We may also receive marketing or demographic information from third-party data providers to help us understand our clients better.
How We Use Your Information
We use your personal data for the following purposes:
- To register you as a new customer and create your account.
- To process and deliver your purchases, including to manage payments, shipping and fulfilment.
- To manage returns and refunds.
- To provide customer support and respond to your inquiries and requests.
- To send you updates about your order, account notifications, service messages, and changes to our policies.
- To send you marketing communications (where you consent or as permitted by applicable law).
- To improve our site, products and services, by analysing how you use them.
- To detect, investigate and prevent fraudulent transactions and other illegal activities or misuse of our services.
- To comply with our legal obligations and enforce our rights (e.g., tax, accounting, regulatory obligations).
Legal Basis for Processing (If Applicable)
If and where required by applicable law (such as in the European Economic Area), we rely on one or more of the following legal bases:
- Your consent.
- Performance of a contract to which you are a party (e.g., your purchase order).
- Compliance with a legal obligation.
- Legitimate interests (provided such interests do not override your rights and freedoms) such as analysing usage of our site, improving our services, preventing fraud.
Disclosure of Your Information
We may share your personal data as follows:
- With service providers who perform services for us (e.g., payment processors, shipping and delivery providers, customer support, marketing, analytics). They will only have access to the information necessary to perform their functions and are required to keep it confidential.
- With our affiliates or subsidiaries as necessary to fulfil your order or provide services.
- With law enforcement, regulators or other governmental authorities if required by law or in order to protect our rights or the rights of others, or to prevent fraud.
- In connection with a sale, merger, reorganisation, dissolution or similar event (you will be notified in such event).
- With your consent or at your direction.
Cookies & Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behaviour and device, and to help us provide and improve our services.
- Essential cookies – required for core site functionality (e.g., shopping basket, checkout).
- Performance/analytics cookies – to measure visitors and traffic sources so we can improve our Site.
- Marketing cookies – to track visitors across websites in order to display relevant advertisements.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you block or refuse cookies, some parts of the Site may not function properly.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting or legal claims). When retention is no longer necessary, we will securely delete or anonymise your data.
International Transfers
Our servers and service providers may be located in different countries. Accordingly, your personal data may be transferred to, stored and processed in locations outside your country of residence.
Where required by law, we will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses, compliance with recognised standards or obtaining your consent.
Your Rights
Depending on your jurisdiction, you may have rights in relation to your personal data, including the right to:
- Access and obtain a copy of the information we hold about you.
- Request correction or update of inaccurate or incomplete data.
- Request erasure of your personal data (“right to be forgotten”).
- Restrict or object to processing of your data (in certain circumstances).
- Request data portability (receive your data in a structured, commonly used format).
- Withdraw consent where we rely on it (this will not affect the lawfulness of processing before withdrawal).
To exercise any of these rights, please contact us (see Section 11). We may verify your identity and may need to retain some data if required by law.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These may include encryption, secure hosting, access controls and staff training.
However, no system is 100% secure and we cannot guarantee absolute security of your data. You use the Site at your own risk.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on the Site and update the “Effective Date” at the top. We encourage you to review this policy periodically. Your continued use of the Site after changes constitutes your acceptance of the revised policy.